Feel free to contact us via any of the following platforms or tap the Whatsapp icon on your screen.
Free shipping on all orders over R550
Feel free to contact us via any of the following platforms or tap the Whatsapp icon on your screen.
HomeShopFeeding GuideContact UsMust my Aristo Carne be kept in the refrigerator?
All Aristo Carne pet foods are perishable products, we recommend defrosting each tub in the refrigerator and once opened to continue keeping it cold inside of your fridge and use within 3-4 days for raw foods and 4-5 days for cooked foods
How long can I keep my Aristo Carne pet food frozen for?
Whilst keeping your pet food frozen is a great way to preserve the food and its nutrients, we do not recommend keeping it for longer than 4 months in your deep freeze
Should I preheat my Aristo Carne pet food?
Aristo Carne pet food can be served warm or cold.
We recommend adding a 50ml warm water to your Aristo Carne pet food. This will loosen all the natural oils and flavours, stimulating your dogs appetites and allowing for a more easily digestible meal.
Be careful not to overheat as this could result in essential nutrients being lost and more importantly be harmful to your pet.
Can I compliment my Pellets/Kibble/Biscuits with Aristo Carne?
Aristo Carne can be used as a complete meal or a complimentary meal. Please refer to our feeding guidelines for more information.
How do I transition my pet to a raw diet?
Transitioning to a raw diet overnight can be a shock on your pets’ system. Slowly start adding a little bit of your Aristo Carne raw food to your pellets/kibble or biscuits. After a few days of your pet adjusting, you can slowly start to decrease your pellets/kibble or biscuits and increasing your Aristo Carne raw food until you no longer require the pellets/kibble or biscuits.
Be sure not to rush this process and ensure that your pets’ daily functions are healthy and consistent.
We recommend starting off 25% Aristo Carne with 75% of your pellets/kibble or biscuits and adjust accordingly over a period of 3-4 weeks
Always refer to your local/preferred vet when making any new dietary transitions.
Is your packaging recyclable?
Yes all our tubs are 100% recyclable. One small change per person for a million people is a million small changes around the world.
Currently our delivery is only offered to the districts within Johannesburg and Pretoria.
Order deliveries will take place on Tuesdays and Thursdays only.
Delivery fees will be applicable on checkout of the product.
On orders over R550, delivery will be free.
Please ensure who ever is receiving the deliveries is instructed with the correct storage of your pets foods to avoid unnecessary spoiling.
Please contact us directly if you would like to make any orders outside of our delivery jurisdiction and we will gladly try and accommodate you. ordernow@aristocarne.com
Nationwide delivery is under development.
This website is operated by Aristo Carne. Throughout the site, the terms “we”, “us” and “our” refer to Aristo Carne, offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The information on www.aristocarne.com is provided by AC and whilst we endeavour to keep the information up to date, relevant and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance you place on such information is therefore strictly at your own risk.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no case shall AC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising from your use of any of the service or products procured using the service, or for any other claim related in any way to your use of the services or any product, including but not limited to, any errors or omissions in any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless Aristo Carne. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Every effort is made to keep the website up and running smoothly. However, AC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof)/ Product without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service/Product. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
User Comments, Feedback and other submissions:
If, at our request, you send certain specific submissions (For example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments’), you agree that we may at any time without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violate any party’s intellectual property or these terms of Service.
You agree that your comments will not violate any right of any third -party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation if the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.
Questions about the Terms of Service should be sent to us at hello@aristocarne.com
Our ingredients are sourced seasonally, ethically and sustainably. For this reason, some products are limited to specific times of the year and availability. We take a very serious approach to minimise wastage and therefore will supply on demand.
All products are kept frozen at all times.
Raw
Venison, Wild Pig, Ostrich
Treats
Cooked
Pheasant, Guinea Fowl, Duck
